Vlad Yasinski

Case: onboarding redesign for a subscription AI photo app

Status: design exploration. No conversion results are measured yet (see the last section).

Problem

A subscription AI photo app had an onboarding of five screens: a splash, photos and video, prompt to video, a ready set, and reviews. The screens sold the product before sign-up but did not use the person’s own choices, and the next step was a paywall. The question: which onboarding mechanism makes people more ready to start a trial?

The app name is not published here on purpose.

Skills applied

Method

  1. Mapped the existing flow and wrote down the job of each screen. The existing flow was kept on the board as the baseline.
  2. Chose one strategic question: should the person see value, invest effort, or see themselves in a result before the paywall?
  3. Wrote five concepts, each with a different mechanism and a one-sentence hypothesis, then built each as an interactive prototype on a design board:
    • A, quiz and personalisation: two questions (goal and styles), a “building your plan” wait with a review on screen, then a personal plan that leads to the paywall.
    • B, interactive demo: every screen demonstrates the product itself. The person drives the demo, and the final screen repeats their choice and states plainly that a plan comes next.
    • C, stories and reviews: the shortest route to the paywall, full-screen stories that look like the ad the person came from.
    • D, profile and likes: the onboarding looks like the person’s future profile, which they assemble, with reactions arriving on the photos.
    • E, avalanche of likes: reactions are the hero, photos are the excuse. The person taps a post action and a stream of reactions builds up.
  4. Iterated each concept through a second pass (v2) that made the person do something (pick styles, drive the demo, assemble the profile, press post). Concept E got a third pass that reused the mechanics from the paywall work (hearts flying out of a growing counter, a light rain of hearts in the background).

Previews

Six screens of one concept, where a likes counter and a slow rain of hearts carry the story from selfies to a finished shoot. Placeholder notes from the board are blurred.

Six-screen onboarding concept: selfies in, a few selfies become a whole shoot, post one, the phone keeps buzzing, pick up to three styles, the studio is ready

What was produced

Why these five

They test different mechanisms, not different colours: effort (A), proof by demonstration (B), ad continuity (C), identity (D), social reaction (E). If two concepts share a mechanism (D and E share social reaction) they run as a pair after the first round.

What is not known

Next step (test plan)

Split the same paid traffic across A, B and C first. Primary metric: trial starts per ad click. Guardrails: refund rate, D1 and D7 retention. Stop rule written before launch.

Results (to be filled in by the author)

Item Value
Test dates  
Traffic and sample size per concept  
Primary metric per concept  
Guardrail metrics  
Decision  
What was learned